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Frequently Asked Questions

Answers to common questions about our services, process, and policies.

Are you a Lexus Certified / Lexus Authorized Collision Center?

Yes. Circle Collision Center is a Lexus Authorized Collision Center, and we follow manufacturer repair procedures and quality standards for Lexus collision repairs in Old Bridge, NJ.

Do you work with all insurance companies?

Yes. We work with all major insurance companies and can help guide you through the claim and repair process.

Can I choose Circle Collision Center even if my insurance recommends another shop?

Yes. In New Jersey, you can choose the collision repair shop you want. We can coordinate directly with your insurance provider.

Do you provide free estimates?

Yes. We offer repair estimates—contact us to schedule an estimate or discuss repair options.

How long does collision repair usually take?

Repair time depends on vehicle damage, parts availability, and insurance approval. We provide a clear timeline once we inspect the vehicle and confirm required parts.

Do you use OEM (original) parts?

When appropriate and approved, we use OEM parts. Parts selection depends on the repair plan, vehicle requirements, and insurance coverage.

Do you do paint matching and refinishing?

Yes. We provide professional auto painting, refinishing, and paint matching to restore your vehicle’s appearance after a collision.

Do you repair bumpers, dents, and minor body damage?

Yes. We handle bumper repair, dents, scratches, and many types of minor to moderate collision damage.

Do you perform frame or structural repairs?

If your vehicle needs structural repair, we can evaluate the damage and follow proper repair procedures to restore safety and alignment.

What should I do right after an accident?

If you’re safe, document the scene, contact your insurance company, and arrange towing if needed. Then contact Circle Collision Center to schedule an inspection and estimate.

Will my vehicle be inspected before delivery?

Yes. We aim to complete repairs with quality checks so the vehicle is safe, properly repaired, and clean at delivery.

Do you offer a warranty on repairs?

We stand behind our workmanship. Warranty coverage depends on the repair type—contact us for details.

Where are you located and how do I contact you?

We’re located at 523 Marlboro Rd, Old Bridge, NJ 08857. Call 732-360-9900 for estimates, insurance help, or repair questions.